Jack Kelly | Messaging Isn’t the Problem. Obamacare Is

Healthcare.gov No Longer a Complete Fail” was the headline on the story in Time magazine Dec. 2 on the rollout of the “new, improved” version of the Obamacare website.

It’s hard to find a better illustration of the expression: “to damn with faint praise.”

In November, Healthcare.gov was “up” just 42.9 percent of the time. According to the web monitoring firm Panopta, the lowest uptime rate last year for the websites of 130 major retailers was 99.34 percent.

Healthcare.gov still crashes so often that the low bar the administration has set for “success” — that 80 percent of visitors could complete the enrollment process — may not have been met.

Apparently, the site can handle no more than 17,000 visitors at a time — not the 50,000 the administration claimed. People should try to gain access during “off peak” hours, officials recommend.

Still, Healthcare.gov is “workable,” said NBC’s Chuck Todd.

“Would you consider an ATM machine to be functional if it created a lifelike experience but no money comes out, no deposits get credited, no transfers actually work?” asked Jonah Goldberg of National Review.

More.



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