Washington Times | VA secretary likens veterans’ long health care wait times to Disneyland experience

via The Washington Times:

 

Veteran's Administration - DisneylandRobert McDonald, Veterans Affairs secretary, likens VA wait times to Disneyland experience

Veterans Affairs Secretary Robert McDonald told reporters on Monday that long lines at Disneyland are similar to the wait times veterans experience for health care. “When you got to Disney, do they measure the number of hours you wait in line? Or what’s important? What’s important is, what’s your satisfaction with the experience?” Mr. McDonald said…

 

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